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Privacy Policy

Last updated: 2/13/2026

Introduction

ServeStrong Hub ("ServeStrong," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the ServeStrong Hub platform, including websites operated under goservestrong.com, servestronghub.com, and organization-specific volunteer portals powered by ServeStrong Hub.

By using the platform or related services, you agree to this Privacy Policy.

 

Information We Collect

We may collect the following types of information:

 

Account Information

  • Name

  • Email address

  • Phone number

  • Organization affiliation

  • Volunteer profile information

 

Usage Information

  • Login activity

  • Training completion records

  • Volunteer hours

  • Form submissions

  • Signature requests

  • Communication activity within the platform

 

Device and Technical Information

  • Browser type

  • IP address

  • Device information

  • Cookies and session data

 

How We Use Information

We use collected information to:

  • Provide and operate the ServeStrong Hub platform

  • Manage volunteer accounts and assignments

  • Deliver training and track completion

  • Send account notifications

  • Process form submissions and signatures

  • Improve platform functionality and reliability

  • Maintain platform security

We do not sell personal information.

 

SMS Messaging and Notifications

If you provide your mobile phone number, you may receive SMS notifications related to your account or volunteer activities, including:

  • Assignment notifications

  • Training reminders

  • Event reminders

  • Form or signature requests

  • Account alerts

Message frequency varies. Message and data rates may apply.

Users may opt out at any time by replying STOP to any message.

Users may reply HELP for assistance or contact:
support@servestronghub.com

ServeStrong Hub only sends SMS messages to users who have provided consent.

 

Information Sharing

We do not sell or rent personal information.

Information may be shared only:

  • With the organization operating the volunteer portal you joined

  • With service providers necessary to operate the platform (hosting, messaging, analytics)

  • When required by law

  • To protect platform security or prevent misuse

Partner organizations are responsible for how they use volunteer information within their own programs.

 

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

No system can guarantee absolute security.

 

Cookies

ServeStrong Hub may use cookies or similar technologies to maintain sessions, remember preferences, and improve platform performance.

Users may disable cookies through browser settings.

 

Children’s Privacy

ServeStrong Hub is not intended for children under 13 without parental or organizational supervision. Organizations using the platform are responsible for obtaining appropriate permissions when minors participate in volunteer programs.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

 

Contact Information

If you have questions about this Privacy Policy, contact:

ServeStrong Hub
support@servestronghub.com
https://goservestrong.com

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